campsite rules

Rules for Terrassen-Camping am Richterbichl

version 10.2024

Wherever people live together, certain rules are required to ensure that everyone can live together in harmony. With this overview, we would like to provide you with some guidance.

In the interests of our guests, we attach great importance to compliance with the site rules. It is particularly important to comply with the registration law, the night-time quiet, the dog rules, the registration of visitors and everything that concerns the safety and well-being of our guests .

In the event of serious or repeated violations of these site rules, we reserve the right to expel you from the site without refunding the camping/rental accommodation fees. Please remember that we have not drawn up these site rules for ourselves, but for YOU, so that you can spend a nice, relaxing holiday here at the Terrassen-Camping am Richterbichl.

Please be sure to follow our site rules. In the interests of orderly camping life, you will save us and you from having to introduce even stricter rules, such as those already common at other campsites (such as safety bracelets, etc.).

OPENING HOURS

Campsite open all year round

Barriers closed: from 1:00 p.m. to 3:00 p.m. and 10:00 p.m. to 7:00 a.m. (Exit in case of emergency is possible at any time)

Reception opening hours vary according to season (see notice)

PURPOSE OF STAY

The Terrassen-Camping am Richterbichl is a tourism business.

The stay can only be for the purposes of vacation, relaxation and leisure. The establishment of a primary or secondary residence, accommodation as a substitute for a regular residence or other non-tourist purposes is expressly prohibited. Exclusion of the Tenancy Law.

CHECK IN

Arrival from 3:00 p.m. to 6:00 p.m. In low season from 4:00 p.m. to 6:00 p.m.

Late arrival: Please inform us by telephone if you cannot arrive until after 6 p.m. or if your arrival is further delayed. Please also note our reservation and cancellation conditions, which you can find on our website.

Check-in before entry: The registration law requires the registration form to be filled out correctly and a travel document to be presented. All fellow travelers must register and deregister on the exact day without delay according to their respective arrival and departure dates. When checking in, present all proof that entitles you to discounts. Discounts cannot be taken into account later for financial reasons. Please check the REGISTRATION (information price) issued to you on the day of arrival. By accepting it, you confirm that your information is correct and complete. It is for your information and is the basis for the registration authorities. Please report any changes immediately. By accepting the pitch, you automatically agree to the pitch, the designated pitch category, the applicable price list, the pitch rules and the reservation conditions and accept the general terms and conditions and data protection provisions of the Terrassen-Camping am Richterbichl. Tourist tax reduction upon presentation of a disability card (from 80%) at check-in. Not possible retroactively beyond the last day of the month!

Arrival WITHOUT reservation: Please let us know the maximum length of stay you wish to make when you arrive. Extensions are only possible if the subsequent booking allows it. As we bill for electricity according to consumption, we ask that you do not settle the bill until your departure day.

Arrival WITH reservation: Reservations are only possible with a binding arrival and departure date. In the high season we charge a reservation fee + a deposit (see current price list).

Quick Check-in: To speed up check-in on the day of arrival, we ask you to inform us in advance of the first and last names and dates of birth of all fellow travelers.

Since we bill for electricity according to consumption, we ask that you only settle the bill on the day of your departure.

If you would like to extend your stay, please contact reception as soon as possible. Extensions are only possible if the subsequent booking allows it. The site management reserves the right to change the allocation of pitches to equivalent values if this is necessary for special reasons.

PAY

In CASH (EURO), using a Maestro (ATM) or credit card (Visa and Mastercard) during reception hours (see notice). We only accept Maestro (ATM) or credit card (Visa and Mastercard) for amounts over €60.00. You will find ATMs for withdrawing money in the center of Rottenbuch.

CHECK OUT

On the day of departure, pitches must be vacated in immaculate condition between 8:00 a.m. and 12:00 noon at the latest. Keys for rental properties must be returned to reception by 10:00 a.m. If the property is vacated after 12:00 p.m., the price for another night's stay will be charged. Lost keys must be replaced. In any case, guests must always check out in person at reception in order to check out in accordance with the rules.

REST PERIODS

Barriers closed: 1:00 p.m. to 3:00 p.m. and 10:00 p.m. to 7:00 a.m. (general driving ban). If you want to drive away during this time, please park your vehicle in the parking lot outside the barrier system in good time. Quiet hours at night: 10:00 p.m. to 7:00 a.m.

During the night, you must refrain from doing anything that could disturb other guests in their need for rest. Observance of the night's rest is strictly monitored. The instructions of the staff must be followed.

If your night's rest is disturbed, please notify us. If your night's rest is seriously disturbed, please ring the emergency bell on the reception door. Need for peace and quiet: Even outside of the night's rest, please always be considerate of your neighbors, who must not be disturbed by radio, TV and other electrical devices, engine noise or other things.

PARKING SPACES

Maintain a minimum distance of approx. 0.5 m from the camping path. It is best to set up camping accommodation parallel to the path out of consideration for your camping neighbors. Sizes include vegetation. Please take the site boundaries into account when setting up a tent/caravan/mobile home. The site number is on the site signs. The site is demarcated by site signs and boundary posts. Please only use breathable tarpaulins. Cars must be parked on the site. Hedges and trees must not be trimmed back or even removed completely under any circumstances. In special cases, please contact our site manager.

Lawn mowing: We ensure that the lawn on the campsite is mowed regularly. This means that our groundskeeper has a lot of work, especially on busy days when there are a lot of arrivals and departures, as every new guest should have a well-kept pitch. The lawnmower is usually only on the campsite from around 9 a.m., and only earlier in exceptional cases. We ask for your understanding.

Wi-Fi

Wi-Fi costs €2.00 per device and 24 hours. You can get a code from reception. Disclaimer: Unlimited access cannot be granted. No liability is accepted for interruptions/failures (regardless of the cause). Terrassen-Camping am Richterbichl (Echtler family) expressly excludes any liability for damage (e.g. virus damage), consequential damage or loss during or as a result of the use of this service.

GAS SYSTEMS

Before you arrive, you must ensure that the gas supply system you are using has a valid permit.

ELECTRICITY

Power connection for all pitches: 16A, 230V, CEE plug.

See the site plan for the location of the power boxes. Only use earthed cables. Only use the socket in the power box that is marked with your pitch number. Only 1 connection per pitch! In the event of misuse, an appropriate electricity fee per night will be charged for the entire period of your stay. Expulsion is reserved. Always unwind cable drums completely, otherwise they will get hot and could trigger the circuit breaker. Please ensure that any plug connections are suitably waterproof. Terrassen-Camping am Richterbichl (Echtler family) provides a power connection option. From the socket, liability for damage that may result from the use of electricity is transferred to the electricity consumer. Exclusion of liability for power fluctuations and interruptions and overvoltage.

WATER AND SEWAGE

Drinking water can be obtained from the water points. See the site plan for details. Please handle water carefully. Wastewater of any kind may only be emptied into the drains provided for this purpose (sewer system). Under no circumstances may wastewater seep into the ground or be channeled into the stream/lake, so use a hose to drain it directly into the sewer system or place a bucket underneath to collect it and empty it in good time! Chemical toilets may only be emptied into the disposal stations provided for this purpose (see site plan). Please rinse thoroughly and leave clean! Mobile home supply and disposal station: see site plan, generally accessible. Please rinse thoroughly and leave clean! Wastewater disposal and fresh water refills are free for overnight guests. Please also note that washing or cleaning mobile homes, caravans, tents, cars, bicycles, etc. with the campsite water is strictly prohibited.

VEHICLES AND PARKING SPACES

In general, all vehicles must be parked in the car park. This also applies to permanent and seasonal campers. Free pitches are not parking spaces! This also applies in the low season! Please book a pitch size that meets your space requirements. If you park your car in another pitch, we cannot rent it to someone else. We assume that you want to share the pitch and will provide you with this pitch from the date of arrival according to the valid Price list. Free parking spaces in the entrance area of the campsite are provided for our day visitors and guests of our holiday apartments. Please park in a space-saving manner and respect barriers. Please keep the waiting area in front of the barriers free for new arrivals. Campsite access must be free at all times for emergencies. Other people, apart from our guests, are not permitted to drive on the campsite grounds. Road traffic regulations and walking pace (also for cyclists, electric scooters, etc.) apply throughout the campsite area.

VISITORS

For security and cost reasons, non-residents are not permitted to enter the campsite. The campsite is private property. Visitors are only permitted to enter after registering at reception and paying the visitor fee. If you receive visitors, it is your responsibility to ensure that your visitors register at reception and pay the entrance fee before entering the campsite. We reserve the right to refuse visitors entry to the campsite. Day visitors must leave the campsite by 10 p.m. at the latest. Otherwise, they will be charged as an overnight guest.

DOGS / PETS

Dogs / pets are allowed at the terrace camping at Richterbichl, but must always be registered.

However, in order to ensure that other guests are not disturbed in any way by their presence, we must ensure that no one is frightened or endangered by dogs/pets running around freely, that no one is disturbed by constant barking and that there are never complaints about contamination by animals.

The following rules must therefore be observed:

• Dogs/pets must be kept on a short leash at all times outside of the tent and caravan (including on the pitch). You know your animal and know whether further measures are necessary.
• Dogs/pets are not allowed to dig holes on the pitch.
• Dogs need to be walked regularly. Make sure their droppings are removed (dog station).
• There must be no contamination from dog urine or dog excrement.
• Dogs/pets are not allowed to enter the bathing pond area, the sunbathing lawn, the children's playground, the sanitary facilities, the rental properties or the reception.
• No one should be disturbed by constant barking of dogs.
• Dogs / pets are not allowed in the bathing pond or in the biotope at the entrance to the campsite.
• The number of dogs is limited to two per pitch

WASTE DISPOSAL AND ENVIRONMENTAL PROTECTION

Waste separation is required by law. In our waste disposal facility (see site map) you will find containers for white and colored glass, cans, waste paper, cardboard, batteries and plastic waste, organic waste and residual waste.

No bulky waste – Take unusable tables, chairs, upholstered furniture, scrap metal, bicycles, surfboards, tents, electrical appliances, etc. home with you or ask reception for the address of the nearest recycling center. Many items can be dropped off there free of charge or for a small fee.

Environmental protection is a top priority at the Terrassen-Camping am Richterbichl. Please use energy, water and other resources sparingly, separate your rubbish carefully and please behave with consideration and respect towards our nature.

Please note that violations of waste separation and disposal in Bavaria can have legal consequences.

CHILDREN AND PLAYGROUNDS

Consideration for others: There is a lot on offer for children here at the terraced campsite at Richterbichl and they should be able to let off steam. However, some consideration for other guests and careful handling of furnishings and equipment must be demanded. Unreasonable noise, dirt and damage must be avoided.

Parental responsibility for supervision: In the event of any type of accident, parents are responsible and liable for any damage caused by their children. Please explain to your children the relevant points of the site rules.

Playgrounds: Dogs (pets), alcohol and smoking are prohibited on all playgrounds. Quiet hours at night must be strictly observed. Noise, pollution and damage must be avoided.

GRILLING AND OPEN FIRE

Barbecues allowed: Barbecues are part of a camping holiday! Therefore, barbecuing on the campsite with a charcoal, gas or electric grill is permitted at your own risk and in the grills you bring with you. Please ensure that you take the necessary safety precautions so that your neighbours are not unduly disturbed and the turf is not destroyed. Please never dispose of hot coals in the rubbish! For safety reasons, open fires are prohibited by the police on the entire campsite. You are also welcome to use our barbecue area, but please leave it clean after use.

SANITARY FACILITIES

The sanitary facilities at the Terrassen-Camping am Richterbichl are of high quality and state-of-the-art. We place high demands on our cleaning team to ensure hygienic standards, but we also expect the same from our guests. If there is any cause for criticism or if something has broken, please inform the reception staff. During the low season, individual areas may be closed. Please inform your children that the sanitary facilities are not a children's playground. There is a risk of slipping on wet floors! In order not to endanger yourself or others, please do not let children run through the corridors.

RENTAL PROPERTIES

For all our rental properties, a deposit is required upon reservation throughout the year (see price list) Parking: Each rental property has its own parking space.

Check-in: The rental accommodations are ready for occupancy from 3:00 p.m. at the latest.

Late arrival: Please inform us by telephone if you cannot arrive until after 6 p.m.

Animals cannot be accommodated for hygiene reasons.

Check-out: Rental accommodation must be vacated between 8:00 a.m. and 10:00 a.m. on the day of departure and the key must be returned to reception. If the accommodation is badly dirty, we reserve the right to charge an additional fee. The guest is responsible for any damage to the rental accommodation. Lost keys and inventory must be replaced.

WINTER CAMPING

Danger of slipping on ice and snow: In order to present you with a beautiful, natural winter landscape and to protect paths and pitches, only some paths are cleared of snow. You move around in the open air within the campsite at your own risk. There is a danger of slipping on ice and snow! Only the campsite driveway and the entrances to the sanitary facilities can be gritted as required. But guests must also exercise increased caution here. Adapt your behavior to the weather.

Snow shoveling: Some pitches are cleared with a snow plow for newly arriving guests. Shoveling snow around the caravan/motorhome/your car and removing snow from the caravan/motorhome roof is the responsibility of the winter guest.

Water connection: not available on the pitches during the frost period. Water outlets in the sanitary buildings.

Frozen lake: Entering the lake in winter is always at your own risk. The thickness of the ice is not approved by us or the authorities

PERMANENT AND SEASONAL CAMPING

The parking space is a rented property that can be rented for a maximum of 1 year.

Any changes to the pitch and surroundings must be discussed with the pitch management. The pitch must be kept in a well-maintained condition at all times.

In case of neglect, the rental agreement can be terminated immediately.

Permanent campers must have a gas test carried out by a specialist at regular intervals and present this certificate to the site operator.

Failure to comply will result in expulsion.

Vehicles must be parked in the parking lot.

Hedges and trees may not be cut back independently. Planting bushes, trees or similar is only permitted in pots, which can be removed or moved from their location at any time. New plantings in the ground are only permitted with the approval of the site supervisor.

Visitors and overnight guests must register themselves at reception before entering the campsite.

All new buildings must be discussed with the site management before construction begins. Failure to comply with these rules will generally require demolition. Please observe the generally applicable quiet times at the Terrassen-Camping am Richterbichl when carrying out construction work or mowing the lawn.

The external appearance of the camping accommodation must fit in with the overall image of the campsite. Borrowed items from the campsite inventory must be returned properly after use without being asked to do so.

After your long-term stay, please leave your pitch as you found it .

EMERGENCIES

In case of emergency, please contact the reception staff or call 112.

We will contact the rescue services and emergency doctor for you.

In case of fire: Please find out about the nearest fire extinguisher on the day of your arrival (see map) and in the event of an emergency, contact the fire department immediately. The fire extinguishers are locked and the key is secured by a pane of glass. Misuse will be prosecuted. Please familiarise yourself with the escape and rescue routes in the sanitary buildings (see plans posted). In the event of an emergency outside of our reception opening hours, please ring the bell at the entrance to the reception.

SOCIAL BEHAVIOR

Inappropriate social behavior, including harassment, discrimination, bullying or insulting others based on gender, race, religion, sexual orientation or other personal characteristics, will not be tolerated.

Insults or defamation towards employees, customers or any party associated with the company will be considered a serious violation of company policy. Any actions aimed at damaging the reputation, integrity or well-being of others are strictly prohibited. Violations or failure to comply with this clause may result in immediate termination of the accommodation or rental agreement. A price reduction or refund of the original agreement is not possible.

CONSUMPTION OF CANNABIS

We would like to politely inform you that the use of cannabis is strictly prohibited on our campsite. We place great importance on providing a safe and pleasant environment for all our guests and the use of cannabis can pose potential risks to the safety and wellbeing of others.

We therefore ask you to respect our guidelines and refrain from any consumption of cannabis during your stay at our campsite. Violations of this ban may result in the immediate termination of your stay.

GENERAL CLAUSE

Disclaimer: The terraced campsite at Richterbichl is a natural area. There are bumps, fruit trees, hedges, asphalted and natural paths, meadows, insects, etc. Everything is exposed to the weather. The lighting is greatly reduced at night so as not to disturb the guests' sleep.

In general, we ask our guests to behave appropriately and take personal responsibility.

Safety is an essential factor for the well-being and relaxation of our guests and is very important to us.

We would like to remind you that it is important to always follow the instructions of our campsite staff. Our staff are responsible for ensuring the smooth running of the campsite and for your safety and that of all other guests.

Therefore, please respect the instructions you receive from our staff, whether regarding the placement of your tent or camper, compliance with safety regulations, use of the facilities or other aspects of campsite operations.

By following the instructions of our staff, you will help ensure a pleasant and safe stay for all guests. We thank you for your understanding and cooperation.

The Terrassen-Camping am Richterbichl campsite - tourist facility - is family-run. Many of the rules in our campsite regulations have the safety of our guests as their primary goal, to which we devote our full attention. However, we also ask our guests to do their part. Please contact us in confidence if you notice anything unusual or happen. We are here for you. Please support us where we need your help. Together we are a great camping family.

Thank you very much - your Echtler family